1. AThe secret of success in bureaucracy lies in dexterity with which one can pass on the buck.
2. Every one can have a good time_ working at his or her vocation, but government officers, generally, have the best time working by giving bad time to the public.
3. Good governance by politicians does not require wisdom. Even fools can and do manage it by following what they are told to do by the bureaucrats, which function is euphemistically called” advice and consultation.”
4. Good governance is inconspicuous governance behind the scenes by the bureaucrats.
5. A civil servant is neither civil nor a servant to the public.
6. Inertia is a phenomenon of physics and bureaucracy.
7. In decadent officialdom, the junior officers, who have no talent but are humble and prompt in following orders, achieve pinnacles of success.
8. A bureaucrat is as encouraging in solving your problem, as a totem pole.
9. It is an absolutely rotten and decadent society in which the public right you deserve without asking is given to you, if you have personal contact or can bring recommendation from the right quarters or else if you have the means to give requisite bribe to get your work done. Otherwise, your work will be inordinately delayed, forcing you to make frequent and futile visits to the government offices; your file will be misplaced and you will be asked to wait in hot and airless rooms for hours, if you call upon important officers, sitting comfortably in their chilled air-conditioned offices who originally gave you appointments after days of efforts. The offices will pass on your case enquiry to and fro for months without decision, and finally you will be reduced to humble supplications and tearful appeals before the petty clerks and junior officers, who will be impervious to your entreaties, taking umbrage that you dared, in the first place, to complain to their bosses against delay. All this will waste your precious time, severely
   jolt your dignity and make your life utterly miserable, unless you finally pay up. By the way, the value of your time, dignity or hardship are the least of the bureaucracy’s concerns. No one, not even the highest in the land, is bothered about such insignificant things. Life in such a milieu is scaring and suffocating.

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